For some time I’ve been experiencing a lot of problems with 3ds max design 2009; 8 out of 10 times when I was panning or zooming, max was crashing and I was losing more time waiting for it to restart than I was spending on the actual work.
The first thing that crossed my mind was that it might have been a hardware problem; either the ram memory or the video card. However, it couldn’t have been a hardware malfunction since I had the same problem with all the 5 workstations (identical configurations) in our office. I have updated the drivers with the latest versions, but nothing seemed to solve the problem.
Today when I was talking to a friend of mine this subject came up and he told me that he had been having the same problem, but unlike me he managed to solve it. Apparently it all had to do with the “view cube” and after disabling it, max doesn’t crash every 15 seconds.
I checked this out first thing when I got back to the office, and to my surprise, it did the trick.
Therefore if you are using 3ds max 2009 and the software crashes when zooming or panning in the viewports, than the solution to your problem is to disable the viewcube.
You can do this by renaming the file called “AutoCamMax.gup” located in “program files, autodesk, 3ds max 2009, stdplugs”. (You can delete it as well, but just in case for some reason you decide you want this back, renaming it is the way to go).
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Hi, great tip! Had the same problem and just solved it with your help.
NOTICE: there is no need to rename/delete that file. Simply disable viewcube by going to Views; Viewcube ; Configure… and untick Show the ViewCube. That’s more elegant way to do that.
You certainly deserve a beer for this great bit of photo retouching advice. Please keep these quality tips coming !
3ds max 2009 has been doing the same thing with me as well. Whenever I want to zoom or rotate in the viewport max will crash and it’s very annoying. Thanks for the tip.
I dont think disabling the cube in Max fully cripples it.
Also I believe the mouse scroll wheel can cause conflicts although I cant find the thread that talked about that anywhere now.
Interesting…
For me, disabling the viewcube solved the problem. If you have more details, please let us know.
Thanks for commenting.
Best regards,
Alex
yes,disabling the viewcube help me also.
Thanks a lot! It seems that you helped me to solve this annoying problem.It realy drove me crazy
You’ve just saved my life. I cannot thank you enough for sharing this tip, Max Design 2009 was driving me crazy with this problem and I was about to fake my own death to avoid telling a client I couldn’t complete their work! Massive thanks to you dude!